They both exhibit the same problem as the other connected to the internet but can't browse. I follow her back to their house and take a look at two more 'infected' computers. Then, she decided if I can magically fix that one machine I should be able to fix the ones at her house. It looks sketchy and seems to have some bad juju on it but after a quick run of Malwarebytes and Combofix is back up and running fine. The wife meets me at the office and shows me the infected computer. The next day I find myself going to their place of business and looking at a computer there.

My parents say something to the extent of, 'Hey, our son is a nerd- maybe he can help you?'. They explained over the course of dinner and conversation that a few of their computers at work and home were 'infected' somehow and they were trying desperately to get them fixed because of the sensitive information on the machines.

My parents recently had dinner with a senior couple in the neighborhood who own a small business in town. Other names may be trademarks of their respective owners.So I'll start off by saying I am in no way a professional when it comes to tech help, nor do I work for an IT company so please forgive any lackluster tech definitions. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc.

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